50 McDonald’s Interview Questions (And Answers)

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It is crucial to arrive prepared for your interview at McDonald’s if you are searching for an entry-level position there. Becoming familiar with the most popular McDonald’s interview questions and the answers to those questions is one of the most effective ways to prepare for the interview.

In this article, we will discuss some of the McDonald’s interview questions that are asked the most frequently, and we will also provide you with some advice and examples of answers to assist you in succeeding in your interview.

This advice will help you feel confident and prepared for your interview, regardless of the position that you are applying for, whether it is a cashier role, a cook position, or a customer service representative position.

Table of Contents

50 McDonald’s Interview Questions (And Answers)

50 Interview Questions (And Answers) from McDonald’s that May you answer the questions you will be asked at the interview:

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Could you tell me a little about yourself?

Customer service is very important to me, so I work very hard and am committed. I’ve worked in a fast-paced setting before, and I like being a part of a team. I like to read and play games in my spare time.

Why would you like to work at McDonald’s?

McDonald’s is a well-known name that has a reputation for having great customer service, which is why I want to work there. Besides that, I’m excited about the chance to work in a fast-paced setting and improve my abilities.

What do you know about our food and McDonald’s?

It has more than 36,000 restaurants in more than 100 countries, making it a worldwide name. You can get a lot of healthy food there, like fruit, salads, wraps, and veggie meals. People really like the Big Mac, the Quarter Pounder, and the Chicken McNuggets on the menu.

What would you do if a customer was being rough?

As soon as a customer tells me they are angry, I will listen to them and try to fix the problem as soon as I can. I’m sorry for the trouble this may have caused and I have a way to fix it.

Tell me about a time when you had to work in a busy place.

I’ve worked in a busy diner where I had to do a lot of things at once and work quickly while under a lot of stress. During busy times, I would set priorities for jobs and make sure that orders were correctly prepared and delivered on time.

What do you do well and not so well?

Some of my strengths are being able to communicate clearly, pay close attention to details, and work well under pressure. Some of my weaknesses are that I’m too hard on myself and I don’t have enough knowledge in some areas.

In what ways do you deal with stress and pressure?

When I’m under a lot of stress, I set priorities and do the most important things first. When I need to, I also take breaks to recover and keep my mind on the task at hand.

Do you have work experience in the food business?

Indeed, I have worked in a restaurant where I was in charge of taking orders, making food, and making sure customers were happy with their experience.

Why does someone at work not do their job? What would you do?

I would talk to the friend and try to figure out why they were acting that way. Then I would offer to help them with their work and be there for them if they needed it. If the behaviour didn’t change, I would talk to a boss about it.

Are you able to work with other people?

Of course, I like working with others and think that working together is important for success in any job.

What days and times are you available to work?

Based on what the business needs, I’m willing to work full-time or part-time.

Are you okay with having open hours and shifts?

I’m fine with open hours and shifts, and I’m also willing to work weekends and holidays if needed.

Should you make a mistake on a customer’s order, what would you do?

I would tell the customer I’m sorry for the trouble if I made a mistake on their order and offer to fix it as soon as I could. I would also make sure the customer is happy with the end result.

Tell us about your experience with customer service.

In a previous job, I worked directly with people and was in charge of greeting them, taking their orders, and making sure they were happy with the experience. My communication skills are great, and I can handle tough scenarios with ease.

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Why do you think someone works as a cashier?

A cashier’s job is to greet customers, take their orders, handle their payments, and make sure they are happy with their experience. Cashiers also need to keep their work area clean and organised and follow strict rules about food safety.

When you have a lot to do, how do you decide what to do first?

During a busy shift, I would put jobs in order of how important and how quickly they needed to be done. I would keep the work area clean and organised and make sure that orders are made correctly and delivered on time.

Have you ever had to take strict steps to ensure food was safe?

Of course, I have followed strict rules about food safety in the past. I understand how important it is to keep the workplace clean and safe, and I’m going to follow all food safety rules.

How do you keep your work area clean and well-organized?

I keep my work area clean and organised by sanitising and cleaning surfaces on a regular basis, throwing away trash in the right way, and following all food safety rules.

Tell me about a time you went the extra mile for a customer.

In a former job, a customer was unhappy with their order. I heard what they had to say and offered to change their order for free. In addition, I gave them a free drink and said I was sorry for the trouble. The customer was happy with the result and gave a good review.

Can you stand for prolonged amounts of time and lift heavy trays?

Yes, I can stand for a long time and lift heavy trays.

Do you know how to use a cash register and deal with money?

Yes, I know how to use a cash register and deal with money. I have worked in a customer-facing job where I was in charge of taking payments and making sure people got the right amount of change.

How do you make sure that the orders you take are correct?

To make sure I got the order right, I would repeat it to the customer and ask them to make sure it was right. Also, I would check the order twice before sending it to make sure it is correct.

Talk about how you’ve dealt with tough or angry customers.

I’ve dealt with difficult or angry people before in a different job. I would pay attention to their worries and work to solve the problem as soon as I could. I’m also sorry for any trouble this may have caused and offer a way to fix it.

What do you do when working in a hot, busy place?

I deal with working in a hot, busy place by drinking water and taking breaks when I need to. To make sure that orders are prepared correctly and delivered on time, I also put jobs in order of how quickly and how important they are.

Tell me about what you think a cook does.

A cook’s job is to make sure that food is cooked to the right temperature and is prepared based on what the customer wants. Cooks also have to keep their work area clean and organised and follow strict rules about food safety.

Have you ever worked in a kitchen?

I have indeed worked in a kitchen where I was in charge of making food and making sure it was cooked to the right temperature.

Can you do your job well in a kitchen with much stress?

Yes, I can work well in a kitchen with a lot of stress. I’ve worked in a busy diner where I had to do a lot of things at once and work quickly while under a lot of stress.

How do you keep the food safe and of good quality in the kitchen?

In the kitchen, I ensure the food is safe and of good quality by following tight food safety rules, keeping the work area clean and organized, and wiping down and disinfecting surfaces regularly.

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What experience do you have with handling and preparing food?

I have prepared and handled food before in a different job. I know how important it is to follow strict rules about food safety and make sure food is cooked to the right temperature.

Do you know about the rules for food safety?

Of course, I know about the rules about food safety and how important it is to keep the workplace clean and safe.

Tell me about your experience with kitchen tools.

I know how to use many different cooking tools, like ovens, stovetops, grills, fryers, and blenders. I know how to use and take care of each piece of tools correctly, and I know how important it is to follow safety rules.

How do you keep track of time when you’re cooking for several people at once?

I set priorities for jobs based on how important and how quickly they need to be done so I can manage my time while cooking multiple orders. Before I start cooking, I also make sure I have all the goods and tools I need. I can make multiple orders quickly and correctly because I plan ahead and stay organised.

Are you able to stand for long amounts of time and work in a hot kitchen?

It’s okay for me to work in a hot kitchen and stand for a long time. I know how important it is to drink enough water and take breaks when you need to in order to avoid getting tired or hurt.

What would you do if you saw something in the kitchen that could be dangerous?

If I saw something that could be dangerous in the kitchen, I would tell my boss right away and follow the right safety procedures. Also, I would make sure that the danger is fixed right away to avoid any accidents or injuries.

How do you decide which orders to take first when the kitchen is busy?

During a busy shift in the kitchen, I put orders in order of how long they take to cook and how complicated they are. Before I start cooking, I also make sure I have all the goods and tools I need. By setting priorities and staying organized, I can quickly and correctly prepare several orders.

Tell me about a time when you had to get things done quickly.

When I worked for someone else, I had to make a lot of food for a catering event quickly. I made good use of my time by setting priorities and giving jobs to other team members to do. We were able to get the order ready and deliver it on time because we worked together.

What would you do if a customer said their food wasn’t good?

If a person told me they didn’t like their food, I would listen to them and do my best to fix the problem right away. I’m sorry for the trouble this may have caused and I have a way to fix it.

How do you deal with a customer who is unhappy with their order?

If a customer is unhappy with their order, I would pay attention to their worries and work to fix the problem as soon as I could. I’m sorry for the trouble this may have caused and I have a way to fix it. If I had to, I would bring the problem to the attention of my boss to make sure the customer was happy with the result.

Are you good at keeping cooking tools clean and in good shape?

Yes, I know how to clean and take care of kitchen appliances. I know it is important to follow safety rules and keep tools clean and in good working order to avoid accidents and injuries.

Why do you keep doing the same things over and over?

When I have to do the same thing repeatedly, I keep my eye on the end goal and tell myself how important my work is. When I need to, I also take breaks to recover and keep my mind on the task at hand.

Have you ever had to do more than one thing at work?

Yes, I have done more than one thing at once when I had to do more than one thing at once. I put things in order of how important and how quickly they needed to be done, and I made sure they were done correctly and quickly.

Can you follow tight rules about how to look and wear a uniform?

Yes, I can follow strict rules about how to look and wear an outfit. I know how important it is to look efficient and follow the rules set by the company.

How would you deal with a friend who was breaking the rules?

When I saw a friend breaking company rules, I would tell my boss about it and do what was expected of me. I would also make sure the friend knows the rules and what will happen if they are broken.

What do you think makes a fast-food team work well together?

In a fast-food business, good teamwork means communicating clearly, working together, and being dedicated to giving great customer service. It also requires being able to do more than one thing at once and work well under pressure.

Tell me about your experience taking orders at the drive-thru and completing them.

I’ve taken and filled drive-thru orders before in a different job. I know how important accuracy and speed are in this job, and I can work well under pressure.

Do you feel at ease working in a drive-thru?

It’s fine for me to work in a drive-thru spot. I know how important it is to give great customer service and make sure orders are correct and provided on time.

What is the process for taking money at the drive-thru?

When people use the drive-thru, I handle their money by making sure I count it correctly and give them the right change. At the end of each shift, I also make sure the cash register is adjusted.

Can you keep the orders correct at the drive-thru?

To answer your question, yes I can keep track of my orders at the drive-thru. I know how important it is to ensure that orders are correctly prepared and brought on time.

What do you think McDonald’s should do to give great customer service?

McDonald’s knows that the best way to give great customer service is to communicate clearly, pay close attention to details, and be dedicated to ensuring customers are happy with their experience. It also requires being able to work well under pressure and do more than one thing at once.

What would you do to help keep McDonald’s a happy and productive place to work?

Because I work well with others, communicate clearly with my coworkers, and make sure I finish my tasks correctly and quickly, I would help McDonald’s keep a positive and productive work atmosphere. I would also be happy to help out in other ways if needed to make sure the team succeeds.

 

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