Big Brother Naija (BBN) is the most popular reality show in Nigeria, and millions of Nigerian youths are hooked to it. You don’t want to miss any of the drama, romance, and entertainment that BBN offers, do you?
If you have a Gotv subscription, you can watch BBN on channels 29 and 8. These channels are dedicated to BBN for the duration of the program. But what if you can’t find these channels on your Gotv? Don’t panic, we have the solution for you.
How To Activate Channel 29 on GoTV
In this article, we will show you how to activate channels 29 and 8 on your Gotv and enjoy BBN without any interruption. But before we do that, make sure you have a glass of water handy. You need to stay hydrated while reading this article, because it will save your health and your mood.
Step 1: Check Your Gotv Subscription
The first thing you need to do is to check your Gotv subscription. You can only watch BBN on channels 29 and 8 if you have one of these packages:
- Gotv Max
- Gotv Supa
- Gotv Plus
If you have any other package, you need to upgrade to one of these to access BBN. You can do that by visiting the Gotv website or using the Gotv app.
Step 2: Scan Your Decoder
If you have the right package and you still can’t find channels 29 and 8 on your Gotv, you need to scan your decoder. This will refresh your channel list and make sure you have the latest updates.
To scan your decoder, follow these steps:
- Press the “menu” button on your Gotv remote control.
- Navigate to the “Advanced Settings” option.
- Select “Installation”.
- After selecting “installation”, select “tuning”.
- Choose the “automatic scan” option and press okay.
Your Gotv will scan for a few minutes and update your channel list. After the scan is complete, you can exit the menu or reboot your Gotv. Now, you should be able to see channels 29 and 8 on your Gotv.
Step 3: Resolve Error Code E16
If you have scanned your decoder and you still can’t watch channels 29 and 8 on your Gotv, you might see an error code E16 on your screen. This means that your subscription is not activated or has expired.
To resolve this error, you can do one of these things:
- Text “reset IUC to 4688” from your registered phone number. Your IUC is the 10-digit number on the red sticker under your decoder.
- Call the Gotv customer care line, +234 803 904 4688, and provide your IUC number and the error code.
- Visit the Gotv website or use the Gotv app and clear the error code online.
After doing any of these, your error code should be cleared and you should be able to watch channels 29 and 8 on your Gotv.
Step 4: Contact Gotv Customer Service
If you have tried all the steps above and you still can’t watch channels 29 and 8 on your Gotv, you need to contact the Gotv customer service. They will help you troubleshoot the problem and fix it as soon as possible.
You can contact the Gotv customer service in any of these ways:
- Visit any Gotv branch near you and talk to a representative.
- Call the Gotv customer care line, +234 803 904 4688, and explain your issue.
- Send an email to email@example.com and describe your problem.
- Chat with a Gotv agent on the Gotv website or on the Gotv Facebook page.
The Gotv customer service is available 24/7 and they are always ready to assist you.
We hope this article has helped you to activate channels 29 and 8 on your Gotv and watch BBN without any hassle. BBN is a show that you don’t want to miss, because it is full of fun, excitement, and surprises.
If you have any questions or feedback, please leave a comment below. We would love to hear from you.
And don’t forget to share this article with your friends and family who are also BBN fans. They will thank you for it.